英语投诉信写作【范例15篇】

投诉信应简明扼要，表达不满，阐明问题，提供具体细节，要求解决方案，语气礼貌，结构清晰。下面是勤劳的小编为大家分享的英语投诉信写作范例，欢迎借鉴参考。

英文投诉信 篇1

Florence Trunkemeyer

College of Business

Ball State University

Muncie， IN 47300

November 15， 1998

General Computer Corporation

Engineering Department

. Box 73219

Fort Worth， TX 76108

Dear Sir:

With reference to our order 98， the 120 puter sets supplies to the above order were delivered the day before yesterday， but we regret that 20 sets were badly damaged.

The packages containing the puter sets appeared to be in good condition and we accepted and signed for them without question. We unpacked the puter sets with care and can only assume that damage must be due to careless handling at some stage prior to packing.

We shall be glad if you will replace all 20 sets as soon as possible. Meanwhile， we have put the damaged puter sets aside in case you need them to support a claim on your suppliers for pensation.

Yours sincerely，

(Signature)

英文投诉信 篇2

Dear Sir,

I am writing to let you know the deplorable attitude of one of your staff member. I received my telephone bill for the previous month from you and thought there were some errors in calculation: I had been overcharged for two overseas calls.

However, when I called your Complaints Department, the girl who answered my phone was very rude. For one thing she interrupted me continually, for another she even said that the fault was my own. Needless to say, such a way of dealing with customers is unacceptable.

I would like to suggest that the girl in question should be disciplined, and instructed on the proper way to deal with clients. And I hope she can make formal apology to me.

An early response will be appreciated.

Sincerely yours,

Donna

英文投诉信 篇3

Dear Sir or Madam，

I bought an electronic dictionary from your online store on January 1st，but I found it has some problems after using it for a short period of time.

To begin with，the battery needs recharging after a mere 2 hours of means that I need to carry my charger with me when I go out for a addition，the buttons on the electronic dictionary are so small that it is nearly impossible to type anything with ，I find this to be pletely unacceptable.

Therefore，I would like to either change the electronic dictionary for another model that works well or a full help is greatly appreciated.

Yours sincerely，

Zhang Wei

英文投诉信 篇4

Dear Manager,

Last weekend,I bought a mobile phone of your company`s on the I find out some serious quality problems of this mobile phone.

First of all,I can`t use this phone to send short messages to my family members or my friends,what is more,mobile phone doesn`t ring when I am making a call.

Secondly,this type phone has been sold who bought your company`s phone can`t find any way to exchange a new phone.

What`s more,the type of your company`s phone is more advanced than other mobilephone` in Chinathere isn`t any suitable spare part of mobile phone,we can`t get it fixed!

All in all,it is said that "customer First".So you must try your best serve for your you should send a new mobile phone to me in a short `t put off your action,customers who bought your company`s phones just like me,we are angry!

Yours,

Bumanyi

英文投诉信 篇5

后面还有多篇英语投诉信范文带翻译！

Dear Manager，

Now I am writing to tell you that I bought a TV set from your shop several days ago。 But when I brought it home and turned it on， I found it didn’t work properly。 So I took it back to the shop and told the assistant what had happened。 To my surprise， your assistant didn’t help me to solve the problem。 On the contrary， he shouted at me rudely and refused to examine it。

I know that your shop enjoys a high reputation of good service， so I bought the TV set in your shop。 But today， I am sorry to find that such service should have happened in your shop and your assistant didn’t seriously think of the interests of customers。

I hope you will look into the matter and give me a reasonable explanation。 I am waiting to know how you will deal with it。 Thank you for your consideration and I am expecting an early reply。

Sincerely yours，[由整理]

Tom

英文投诉信 篇6

Sunny Company

34 Zhongcheng Road

Jinlian Building

Shanghai

September 12， 2001

Sales manager

Elegance Clothing Company

45 West Street， Nanjing

Jiangsu Province

Dear Mr。 Chang:

On September 10， our order for 280 womens cotton sweaters was duly received， but we regret to say that 40 cotton sweaters in white color were seriously soiled。

We had the case investigated immediately， and the result shows the damage was due to improper packing， for which the suppliers are definitely responsible。

Needless to say， we have suffered a great loss from this， as we cannot sell the sweaters in this condition to our customers。 We ask you to conduct investigation at your end and reply to us。

Sincerely yours，

Sunny Lee

Manager

英文投诉信 篇7

Dear Sir or Madam,

I, as a devoted customer of your online shop, am writing the letter to file my dramatic complaint about the poor quality of your E-book and the poor attitude of your server.

The detailed problems are as follows. To begin with, there is something wrong with screen of the E-book, which has been broken deliberately or unintentionally. In addition, it does not work occasionally, which hamper using ordinarily. Most importantly, the product does not comply with your description previously both in style and faculty. Most importantly, servers response of not providing refund and exchange a new one makes me overwhelmed with outrage.

I would appreciate it if you could refund or exchange a new one for me. I’m looking forward to your reply at your earliest convenience.

Yours sincerely

Li Ming

英文投诉信 篇8

Dear Sir or Madam，

I used to be a faithful customer of your shopping center for the past years and most of the time i enjoy my experiences of shopping here。However，today i wae irritated by one of your salesman。

Today，i was trying to choose some T—shirts suitable for me，but the first several T—shirts i tried were not my style。Therefore，i ask him if there are more ones that can be recommended by him。Unexpectedly，he was so impatient and said rudely，"How do i know what you like"。I was hurt。

With this letter，i hope i can draw your attention to the flaws in your sales service，which should be improved immediately。

Yours,

XX

英文投诉信 篇9

Dear Sir or Madam,

I am writing to inform you that I wish to move into a new room next semester. I would prefer a single room, as I find the present sharing arrangement inconvenient.

I must explain that the reason for my dissatisfaction is my roommates inconsiderate behavior. For one thing, his friends are constantly visiting him; for another, he regularly holds noisy parties. In these circumstances, I find it difficult to concentrate on my studies, and I am falling behind in my assignments.

I am sure you will agree that the only solution is for me to move into a room of my own. Therefore, I would be grateful if you could find a single room for me, preferably not in the same building but as near to the college campus as possible.

Yours sincerely,

Li Ming

英文投诉信 篇10

[Directions]: Suppose that you ordered a refrigerator but later found a worrying problem. Write a letter of complaint to describe the matter and require settlement, Do not sign your own name at the end of your letter, using “Li Ming” instead.

Dear Sir,

I am happy that the refrigerator we ordered last week has arrived on time. But it is a great pity that we find there is something wrong with the refrigeration facilities.

After we used it for several days. we found that food stored in the refrigerating compartment turned bad quickly. When we finally decided to take the temperature in it, we were surprised to find it was around 15℃, far from the standard temperture range from 0℃ to 9℃.

This problem has affected our normal life. Would you please let me know whether or not you can send a repairman as soon as possible? I hope that my problem will get your kind consideration.

Yours faithfully,

Li Ming

投诉信范文用英语 篇11

Dear Manager,

Now I am writing to tell you that I bought a TV set from your shop several days ago. But when I brought it home and turned it on, I found it didn’t work properly. So I took it back to the shop and told the assistant what had happened. To my surprise, your assistant didn’t help me to solve the problem. On the contrary, he shouted at me rudely and refused to examine it.

I know that your shop enjoys a high reputation of good service, so I bought the TV set in your shop. But today, I am sorry to find that such service should have happened in your shop and your assistant didn’t seriously think of the interests of customers.

I hope you will look into the matter and give me a reasonable explanation. I am waiting to know how you will deal with it. Thank you for your consideration and I am expecting an early reply.

Sincerely yours,

投诉信范文用英语 篇12

Dear Manager,

Two weeks ago,I was walking along the street when I saw your a traffic advisement and I stepped into your find the domestic by your salesmans sweet words,I spent 20xxYuan and bought a I took the new fridge couldnt wait a minute and make it work went on quitely well until open the door of fridge as usual,however,a wave of hot smell air is newly-bought fridge didnt produce cold but hot foodcooler has gone can be worse hope you can do with the matter telephone number is am waiting for your reply.

A consumer.

Angel

英文投诉信 篇13

Dear Customer Service Representative,

I am writing to comp[ain about the bad delivery service of your company.

The IBM Desktop computer we ordered from your store two weeks ago finally arrived yesterday. There were not any signs of damage to the packing case at all, but when we opened it, we found, much to our surprise, that the back cover had been cracked and the screen had been scratched.

In view of this, I have decided to make a formal complaint against your delivery service. I sincerely hope that you will replace this computer as soon as possible. If this is not possible, I will have no alternative but to insist on a full refund.

I would appreciate anything you can do to help us in this matter.

Yours truly,

(Signature)

英文投诉信12-19

英文投诉信 篇14

Dear Mr. Chang:

On September 10, our order for 280 women?s cotton sweaters was duly received, but we regret to say that 40 cotton sweaters in white color were seriously soiled.

We had the case investigated immediately, and the result shows the damage was due to improper packing, for which the suppliers are definitely responsible.

Needless to say, we have suffered a great loss from this, as we cannot sell the sweaters in this condition to our customers. We ask you to conduct investigation at your end and reply to us.

Sincerely yours,

Sunny Lee

Manager

英文投诉信 篇15

Dear Sir/Madm:

Thanks for your letter, from which we understand the situation. We are so sorry for our imperfect service,hope you could kindly forgive us. We look forward to serving you again.

with more satisfied service. Again please accept our sincere invitation and we will be waiting for your soon arrival.

with all our best regards and wishes!

yours,