实用用英语介绍服务热线的作文样例5篇
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用英语介绍服务热线的作文【第一篇】
客户服务代表介绍
客户服务类职业正悄然崛起,随着越来越多的企业把注意力从单纯的市场营销转向客户服务,以
及一些跨国公司在把客户服务中心迁至中国内地,市场对客户服务代表、客户经理、客户关系协调人
员、客户专员、电话营销员、热线电话接听员、技术支持助理等客户服务人才的需求不断看涨,具备
专业素养的专业人员更是倍受青睐。客户服务人才在我国各大城市已经成为紧缺、热门和高薪人才,
因此,参加客户服务职业培训,获得资格证书,无疑将大大拓宽职业发展空间,成为进入客服行业的
敲门砖!
一、考试层次
根据客户服务从业人员的不同情况及市场的不同需求,分别设置了五个层次:
(一)客户服务代表
(二)高级客户服务代表
(三)助理客户服务经理
(四)客户服务经理
(五)高级客户服务经理
二、报考条件
(一)客户服务代表(具备以下条件之一):
1、具有中专、高中及以上学历;
2、从事相关工作2年以上。
(二)高级客户服务代表(具备以下条件之一):
1、具有大专及以上学历;
2、获得客户服务代表证书后从事相关工作2年以上;
3、从事相关工作4年以上。
(三)助理客户服务经理(具备以下条件之一):
1、具有本科及以上学历;
2、获得高级客户服务代表证书后从事相关工作2年以上;
3、获得客户服务代表证书后从事相关工作4年以上。
(四)客户服务经理(具备以下条件之一):
1、具有本科及以上学历并从事相关工作2年以上;
2、获得助理客户服务经理证书后从事相关工作1年以上;
3、获得高级客户服务代表证书后从事相关工作3年以上;
4、获得客户服务代表证书后从事相关工作5年以上。
(五)高级客户服务经理(具备以下条件之一):
1、相关专业研究生学历并从事相关工作2年以上;
2、具有本科及以上学历并从事相关工作5年以上;
3、获得助理客户服务经理证书后从事相关工作2年以上;
4、获得高级客户服务代表证书后从事相关工作4年以上;
5、获得客户服务代表证书后从事相关工作6年以上。
三、报考对象
客户服务及相关专业(包括但不限于酒店管理、国际贸易、空乘文秘、人力资源管理、物流管理、信息管理等专业)的学生;电信、航空、银行等行业的客服管理人员及重视客户资源的社
会各界人士。 在校本科生可连跳2级直接申报客服代表(经理助理)
四、资格认证
用英语介绍服务热线的作文【第二篇】
my name is . wanjun is my given name. wan means sweet and jun means person, so my name means a sweet-tempered girl. i actually am! but you can call me june, for your convenience, j-u-n-e, its similar to my chinese name jun. i am from enping, a small city in the southwest of guangdong province, near hongkong and macao. maybe you have never been there before, its well known for the hot springs there.
i graduated from guangzhou university two years ago. i had great performance in university, two scholarships, two awards of excellent student cadre, and one impressive award of full attendance, which means i never missed a single class that semester!
my first job was receptionist and secretary in an electronic company, but i left in less than a year simply because i had little work to do there. at that time i could finish a days work in several hours. i couldnt bear the boredom of having nothing to do, so i quit.
my current job is a very busy one. i work at leshi pharmaceutical company. leshi, as you can see on my resume, specializes in the wholesale of chinese medicine, the annual sales are about 50 million rmb. i am one of the eight customer service representatives. i provide services to about fifty customers, inputting orders, pushing payments, handling complaints and so on. last year i ranked number two of the eight representatives in the annual satisfaction survey. sales reps gave me and customers gave me out of the full score of 5 for the services i provided.
im interested in ciba for two reasons. the first reason is that i look forward to joining a big international company. the second reason is that i feel i meet your requirements. although ive never worked in fine chemistry companies, the two-year experience in a pharmaceutical company has made me a qualified customer service representative who can meet the high standards.
i believe you know that the pharmaceutical business usually has very strict requirements and high standards. in addition, i am sure i can learn how to use oracle erp in a short time, as i am very familiar with hejia erp, which is quite similar, and i use the english version at my present job. thats about all.
用英语介绍服务热线的作文【第三篇】
good afternoon. im mr. wang kenan.
im a primary school student at normal university. im 11 years old. i like sports and reading.
my favorite color is purple, is a quiet girl, usually high grades. because of my efforts, i have been rated as an excellent young pioneer many times. i was appointed a curse in my school, i like to learn and get happiness from it, which makes me grow up in learning and happiness.
中文翻译:
:下午好,我是xxx楠老师,在师范大学小学读小学,我11岁,喜欢体育运动,爱好看书。我最喜欢的颜色是紫色,是个安静的女孩,平时成绩很高。因为我的努力,我多次被评为优秀少先队员。
我被任命为诅咒在我的学校里,我喜欢学习并从中得到快乐,这使我在学习和快乐中成长。
用英语介绍服务热线的作文【第四篇】
客户服务代表英文介绍
demonstrated ability in the provision of sales support establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development.
consistently met/exceeded sales goals and instituted sales programs;sales increased from $8 to $25 million.
thorough knowledge of management production;assure timely and accurate presentation of goods;adept at coordinating delivery processes,organization of delivery schedules and monitoring delivery personnel.
extensive experience in facilitating operational procedures,respond to customer complaints;resolve problem elements;interact with credit department to ascertain customer account sourcing of vendors,contract negotiation,purchasing,correspondence,account adjustments and inventory control.
exceptional communication/interpersonal and organizational skills.
experience
xxx-present oxbridge,inc.
interface with merchandising personnel,at all levels,and provide technical information on company products and services.
interact with customers,providing advice in the selection of production to ensure realization of customer specifications.
collaborate with contracting merchandisers for contract negotiation on extensive materials costing processes.
coordinate delivery schedules and monitor delivery personnel.
organize promotional demonstration activities for home and hew york marketing office.
respond to and resolve customer complaints.
manage office operations and produce correspondence.
control stock and conduct purchasing procedures.
assist sales department in establishing client base/sales territories.
education
1993-present prophet junior college
associate degree program
computer operations program:lotus 1-2-3,database iii,typing,word-processing(multimate),business math,speech communication,introduction to computers and english composition.
用英语介绍服务热线的作文【第五篇】
with regard to your letter in june, please find attached detailed information about our company and the services we provide. our goal is to provide our customers with the best combination of food, entertainment and location by choosing the above prices. you can relax and enjoy your special moments.
all the work activities we offer you include business activities such as conversation and christmas dances, as well as family celebrations such as birthdays, weddings and anniversaries. the above cuts offer everything from food menus to helping you choose a variety of services, suitable venues and organizing entertainment. we specifically use our experience to meet your needs to help us achieve this goal.
we always arrange a meeting with new customers before any event date to discuss the various possibilities you can enjoy. we cant meet with you before any event date offer a quote before the initial presentation, as each customers price varies depending on the menu. please feel free to contact me or elena polidoro to find out the above price if you want to arrange the meeting or learn more.
we are looking forward to your beibeibeibeck consultation.
中文翻译:
关于您xx月的来信,请查收所附的关于我们公司和我们提供的服务的详细信息,我们的目标是通过选择以上为我们的客户提供最好的食物、娱乐和位置组合,您可以放松心情,享受您的特殊时刻,而我们为您提供的所有工作活动都包括企业活动,如谈话和圣诞舞会,以及家庭庆祝活动,如生日、婚礼和周年纪念日。上面的切割提供了从简单的提供美食菜单到帮助您选择的各种服务合适的场地和组织娱乐我们专门利用我们的经验来满足您的需求,以帮助我们实现这一目标,我们总是在任何活动日期之前安排一次与新客户的会面,以讨论您可以欣赏的各种可能性,我们无法在与客户进行初次简报前提供报价,因为每位客户的因选择menut而有所不同。若要安排会议或了解更多信息,请随时联系我本人或elena polidoro,了解以上,期待您的贝贝贝克咨询。